It takes two to “Tangoe”

I love customer service representatives! Yes, what’s not to love? After pushing every button on your phone and being put on hold due to extremely high call volumes at 3:00 am, you get to talk to an individual with Socratesque wisdom. True conversation follows…with thoughts in italics.

Socratease: “Sir, for your own security, can you spell your name?”

Me: What a relief to put my security in your hands, and that too with a code this strong! I start off…”S.A.T.I.S.H”

Socratease: “Sir, I have S.H.C.I.S.A”

Me:  I feel sorry for your condition, whatever dreaded disease that Shcisa may be, but lady let’s try this again…”S-Sierra, A-Alpha, T-Tango, I-India, S-Sierra, H-Hotel”

Socratease: “Great, and now your last name?”

Me: “T-Tango”(…and interrupted)

Socratease: “T.A.N.G.O.E – Tangoe?”

Me: Right on lady, just call me Shcisa Tangoe. Phew! Just can’t imagine a world wherein you are not in charge of my security! I can sleep for the first time in 6 and a half years without the fear of Islamic terrorists trying to do a balance transfer using my credit card.

On a side bar: Please put my social security contribution to good use Senator McC. Retirement benefits are for wimps anyway. I may not be around for a hundred years, but I see that you have everything figured out. I’m glad that you have been endorsed by the man himself, cause it takes two to tangoe…or tap dance if you can keep up with the Bushman.